Privacy Policy

Go Shaheen · Last updated: 31 August 2026

This Privacy Policy explains how Go Shaheen ("we", "our", or "us") collects, uses, and protects your information when you use the Go Shaheen mobile application (the "App"). By using the App, you agree to the practices described in this policy.

Information We Collect

We collect only the information needed to provide bus booking services:

What we do NOT collect:

How We Use Your Information

We use the information we collect to:

Payments

Payments are made by direct bank transfer to our account. The App does not process card payments or store any financial account credentials. When you confirm a payment, you may provide a bank transaction reference number so we can verify your booking.

Sharing of Information

We do not sell or rent your personal information. We share your information only:

Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

Your Rights

You may request to access, correct, or delete your personal information by contacting us at the email address below. We will respond to your request within a reasonable time.

Children's Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: shaheenexpress21@gmail.com